Avaya Broadconnect

A Closer Look at the Avaya 9600 Series of Phones

The Avaya 9600 series is a powerful full featured desk phone that provides excellent communication options for businesses.  The latest in voice over Internet protocol, the Avaya 9600 series offers an advanced solution for business communications. The IP office system integrates the latest telephony features with Internet connectivity.

• Advanced features
• Integrated applications
• SIP (session initiated protocol)
• Utilize existing infrastructure

Important Advanced Features

High quality audio – The 9600 Series IP deskphones offer superior acoustics and reduce annoying background noises. This is particularly helpful for those who spend a great deal of time on the phone, whether for business or pleasure.

User-friendly interface – The 9600 series gives users intuitive features that are easy to use. The softkeys can be programmed with a variety of features. Scrolling menus help users through every step of the call process. Use integrated buttons and touchscreens to handle standard tasks.

Improve productivity – Feature-rich phones that integrate with other services allow employees to become more productive. Access to all communication options from one source provides more efficiency in the IP office environment.

Customizable – Choose from many available features to program each phone set to provide maximum access. Features and options can be easily changed when needed. Users can customize their own phones with speed dials and other options that help improve communications.

The Avaya 9600 series IP desk phones are the perfect way to provide high quality communications for your business. The Avaya 9600 phones offer a wide variety of important features that are designed to help you streamline your communications. They offer many IP telephone features that users will find invaluable for their daily business communication needs. The two most popular models include the Avaya 9620 and the Avaya 9650. Both sets interface easily with your IP telephone system.

Features of the Avaya 9620

The 9620 phone is an ideal addition to your IP telephone system.  The 9620 provides all the features users need and then some.  It is a desk set that is designed for everyday phone users.  It integrates all the main communication tools into one convenient instrument.

• Speakerphone
• Access to voicemail and indicator light
• Display Size 3.1 x 1.6
• Greyscale display to view and manage calls
• 12 administrative buttons
• 2 softkeys for features
• Menu for options and settings
• Available in a variety of colors

Features of the Avaya 9650

The 9650 deskset is designed for a power phone user – someone who utilizes the phone for a majority of the workday. The phone provides a number of advanced features and access to applications. 

• Phone screen for viewing and managing calls
• 24 administrative buttons for call managing and features
• 4 softkeys for features
• Call log
• Contacts list
• Integrated WML browser
• Menu of options and settings
• Access to voice mail and indicator light
• Display size of 3.1 x 2.3

Conclusion

The Avaya 9620 and the Avaya 9650 IP deskphones are both great choices for your IP telephone system.  Both offer essential features that users need on a daily basis. The phones are highly technical yet are affordable. They are user-friendly and provide plenty of functions that will streamline the telecommunication process. The phones offer features are easy to understand, giving users the access to the options they can actually utilize to assist in their day to day operations. These phones are durable, feature rich, and operationally intuitive to provide high quality communications at competitive prices.

For more information on Avaya 9600 IP Phones, please visit our website.

Setting up your Call Centre with an Avaya Phone System

A part of the world renowned Bell Labs, Avaya is one of the world’s leading providers of phone systems. An Avaya Phone System is backed by strong research and development which not many other companies can be proud of. Avaya looks to create comprehensive and affordable phone systems for businesses of all sizes. In fact, such is the popularity and productivity of Avaya that they produce nearly 5 patents every week. Avaya phone systems are unique and versatile. The variety in Avaya phone systems gives tailor-made solutions for every business requirements. If you still don’t understand what all the hype is about, check out these following reasons.

Avaya phone systems increase productivity in a great way. An Avaya Phone System is always sturdy and dependable. With VoIP compatibility, these systems are great methods to boost your productivity without really having to change much of your infrastructure. Normally if your phone or fax breaks down your clients will not be able to communicate with you. Communication within your organization will also breakdown which can dent productivity heavily. However Avaya phone systems ensures that any of these situations would never crop up.

Avaya phone systems offer you mobility like none other. These phone systems can be used with a plethora of Cell and Smart Phones. These systems can also be connected to PBXs to give you unmatched mobility. An Avaya Phone System can help business owners use their cell phones as desk phones and ensure you do not lose out on sales. You can also use your connected laptops and smart phones to keep schedules and routines updated.

Using an Avaya phone system can save you loads of time and money. These systems require just one cable which reduces clutter to a great extent. The system creates a converged network where you can use both your phone line as well as your T1 line. Data and voice can both be transferred across these systems. All these make Avaya phone systems rather cheap and easy to handle.

If required, you can use the Avaya Phone System as a call center as well. The system can be equipped with a special application that will allow your company to deliver great customer service. Once a customer calls your phone, the Avaya system will record the information about the customer and display it on the agent’s computer screen. So you can be sure that the agent has the right information every time he/she needs to speak to a client. This goes a long way in communicating well with your valued customers. 

These phones are also available for companies with not more than 30-50 employees. These phones will allow you to customize the right solutions for your communications. For example, the IP Office is a phone system that is great for medium sized companies. It has all the features and advantages of larger systems but has been toned down to suit a smaller scale business.

Business is all about the right kind of communication. An Avaya Phone System is the best way to ensure that you are giving your company the best shot at success through reliable communication equipment.  For more information on our product line, please visit our website.

Nortel BCM Makes Life Easier

The Nortel BCM or the Nortel Business Communications Manager is the perfect solution to facilitate quicker and easier business communication with its all-in-one converged voice and data communication system. This suits small and medium business models perfectly. This system is extremely flexible and can function as fast and efficiently as communication management systems used by big business houses.

Some of the efficient features and benefits of the Nortel BCM include:

•             The system is expandable with the aid of BCM 50 expansion cabinets and BCM modules

•             There is voice over IP available for IP phones and IP tracking

•             You can operate 4-12 phones

•             Small businesses can now easily transfer themselves to an IP communication system as well as upgrade themselves in a seamless fashion.

•             Despite being a Linux based phone system; this unit possesses all the VoIP features as well as the structures present in a normal phone system.

•             The BCM 200, BCM 400 and the Meridian 1 Switches are some of the other IP’s with which Nortel BCM phone systems can tie up and function.

•             It has a built-in system and software that can support 40 digital Norstar phones and 32 IP phones.

•             It also has the unique feature of unified messaging via key code.

•             Fax and voice messages can be easily transferred to your email

•             Ability to support 4 analog phones

•             Apt for Call center functions which are performed with the help of key codes that are built into the system.

•             A caller ID log of 600

•             An interactive voice response system

•             Hunt groups of 30

•             Can support 10 voicemail ports and 1000 Voicemail Boxes

•             The Nortel BCM can get connected easily to remote IP phones and organizations

•             Speed dial of 255

•             It is easy to work on Outlook and other computer systems as this has Computer Telephony Integration or CTI which makes it computer friendly.

•             A voicemail storage of 100 hours

The features mentioned above are just some of the many applications and features included in this amazing communication system. Those who have used this unique communication system have truly benefited from its features. Most of the reviews written by customers will give you a fair idea of how this phone system has helped to simplify business communication. Most of the customers of the Nortel BCM feel that this is definitely one of the most flexible corporate communication systems available. Apart from flexibility the function ability of this system has also attracted customers across the globe. It is by far the best system to manage your voice mails.

This system is so far the only converged voice/data solution provider. The system works like a dream for small businesses. The IP routing and data services offered by this system are highly advanced and effective.  So if you are looking for a complete voice and data service manager, there can really be no competition or choice other than the Nortel BCM. Be it interactive voice response, auto attendant or even unified messaging, this system has it all and packs phenomenal punch. The best part about this system is that it is 100% cost effective and has a network structure that is easy to understand and operate, making your small or medium business network management a walk in the park.  

For more information on Nortel’s BCM please visit our website Avaya Phone System.

Avaya Phone System—The Apt Solution For Communication Problems

Avaya Phone System offers huge advantages of IP telephony over any active current data network, combination of Avaya media servers and Avaya Media Gateways along with simultaneous operations of Avaya Multivantage Software and Avaya IP telephones can revolutionize the entire communication scenario of any business. The use of a single network system to handle voice as well as data transmission helps immensely to save time, money and resources, thus simplifying administrative functioning in the networking. The option of procuring two different networks is not present in this case.

For specific benefit to the international callers, the public network charges for long distance calls can be reduced as voice calls can be sent over the data network. As a great additional feature of Avaya Phone System, through a multi-vendor data network, different applications such as unified messaging or customer care management can be implemented very easily with broadly recognized hardware component standards. Even effectual fresh applications can be developed by any engineer of other organizations as the program interface is very current and compatible to any new application.

For medium to large business organizations, Avaya has a specifically designed central communication platform known as Avaya Aura, which supports unified communications and provides contacting core solutions. Original, strong and capable SIP-based session management solutions are provided to communication managers. Avaya Phone System is based on a brand new SIP construction and technology which facilitates virtualization and simplifies intricate networks, thereby reducing the infrastructure and maintenance expenses. Workers present at each and every location can be connected without any specificity of their end-point of communication.

Avaya facilitates simple and quick implication of communication solutions such as video, voice, data transportation through messaging along with presence. Implementation of Avaya Phone System can enhance your business productivity and speed of marketing any product with amazing efficiency. This system can be purchased in standard or enterprise edition for the corporate office or smaller versions for a branch office with valid licenses for each user.

Regardless of the strength of your workforce, the application of Avaya phone system can mitigate all the requirements of all kinds of businesses. The application of cutting edge technology into building user-friendly communication equipments revolutionizes the present business scenario dramatically as the workforce is better connected with advanced communication avenues open to their every need. Enhanced customer care facilities can reduce the concern of overall dependency and quality as a proactive assessment of customer requirements helps to provide swift solutions on a consistent basis.

For any entrepreneur who is starting a new venture, the utilization of Avaya products can be the best solution for all telecommunication requirements taking the business ahead of the competition. The Avaya Phone System has already served as the official provider for network in prestigious events like the Winter Olympics 2010, Vancouver, Canada and in FIFA World Cup 2006, Germany. This particular phone system can always provide satisfying solutions irrespective of the kind of business model it is implemented in. For more information, please visit http://avaya.broadconnect.ca/products/ip-telephones/